Our initial impression of Renovate was one of a very professional and considerate nature. They understood our circumstances and were very accommodating. They were very interested in detail and actually helped us to restore our flood-ravaged homes to their pre-Katrina detail. Additionally, we found the administrative staff to be very helpful—they lived up to their word in quality, workmanship and contractually. We never had a dispute in over 4 years of ongoing renovation and improvements at these properties. In fact, we used this positive experience to continue to contract Renovate to improve these properties to this day.
We are so thankful to have found what we believe was the perfect match of both quality and dependability. For us, it was absolute peace of mind to know that their work is worthy of the quality that we expected—their sincere responsiveness to even the most minute of our concerns and the fair and honest demeanor by which they operate. We can honestly say that after four years we have considered the Renovate staff almost as family to us – as they shared and experienced the saddest and darkest days post Katrina with us to the brighter and happier days now – not to mention that our homes have never looked better!